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BeAccessible | Tourism Accessibility Intelligence

Assess the complete visitor journey, not only the building.

Identify barriers in how visitors discover, book, access and use tourism services. Choose an appropriate starting point and receive evidence-led recommendations.

BeAccessible serves tourism organisations across South Africa, coordinating specialist and on-site delivery where needed. The scope of every assessment is agreed before work begins.

Request a free initial conversation

Assessment packages

The prices below are introductory starting prices for the stated scope, not automatic checkout prices. A written quotation confirms inclusions, timing, travel, applicable taxes and any specialist inspection costs before you commit.

Accessibility Snapshot

R4,500

Suitable for: Small tourism businesses, guesthouses and individual attractions.

Scope: A limited remote review of published accessibility information, a defined website or booking pathway, and structured operator responses.

What you receive

  • Concise, accessible preliminary review
  • Up to five prioritised observations or potential barriers
  • Evidence and verification-status labels
  • Practical next-step recommendations and one online review meeting

Boundary: A preliminary screening, not an on-site physical audit, verified certification or complete WCAG conformity assessment.

Request Accessibility Snapshot quote

Visitor Journey Assessment

R12,500

Suitable for: Hotels, attractions and established tourism businesses.

Scope: A professionally scoped review of selected visitor touchpoints, such as discovery, booking, communication, arrival information, facilities evidence and service delivery.

What you receive

  • Evidence register identifying verified and unverified information
  • Professionally reviewed findings within the agreed scope
  • Accessible management summary and prioritised improvement plan
  • Findings and recommendations meeting

Boundary: On-site measurements and specialist inspection are separately agreed when remote evidence is insufficient.

Request Visitor Journey Assessment quote

Portfolio Intelligence

From R35,000

Suitable for: Multi-property operators, destinations and tourism groups.

Scope: A defined set of sites or visitor journeys reviewed using a consistent evidence method and consolidated reporting.

What you receive

  • Agreed assessment matrix for included locations or services
  • Consolidated evidence-based management report
  • Prioritised cross-site improvement roadmap
  • Executive recommendations meeting

Boundary: Number of sites, additional inspections, travel and ongoing monitoring are quoted separately.

Request Portfolio Intelligence quote

How we assure the quality of findings

  1. Agree assessment scope and the evidence required.
  2. Collect relevant information about digital, physical and service touchpoints.
  3. Separate preliminary signals and self-reported claims from professionally verified findings.
  4. Prioritise improvements and document evidence gaps clearly.
  5. Provide an accessible report and agree next steps.

Specialist assessment and on-site work may be carried out through BeAccessible's professionally managed delivery network. BeAccessible remains the contracting and quality-assurance contact.

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